Shipping policy

Each item is handcrafted in and ships from Italy.  Please allow up to 2-3 weeks for processing and delivery.  Please contact our Concierge for any additional assistance.

For any custom orders or special sizes, please allow a minimum of 4-6 weeks for processing and delivery. 

Expedited shipping options are available for some items.  Our Concierge team will happily coordinate when available.

Standard shipping is $45.00 on all orders under $750.00.  Orders of $750.00 receive complimentary shipping.  All customs duties are included in the shipping cost.

Orders received after 3pm EST will be processed the following business day.  

Please note we cannot ship to P.O. boxes and all shipments require a signature upon delivery.  We currently only ship to the continental United States, Hawaii and Alaska, please contact our Concierge team for shipping to Canada and/or Mexico.

Domestic shipping is handled by UPS, and will adhere to their policies.  Should a delivery attempt be unsuccessful, the package will be delivered to a local UPS Access Point for pick up, and held there for 7 days.  Please coordinate directly with UPS to make further delivery arrangements.   In the event delivery or pick up is not arranged, the shipment will be returned to Marco Gerbella and the order refunded in accordance with company policies.